How does ShipIT 365 work?
ShipIT 365 integrates your Microsoft Dynamics 365 Business Central system with over 1000 carriers worldwide through carrier platforms like nShift Transsmart or nShift Ship. It allows you to book shipments directly with your preferred carriers, track and trace your shipments, and select the best carriers based on your preferences all from within Business Central. Book, ship, and print labels with just a few clicks.
How does ShipIT 365 relate to the carrier platforms? Do I need an account with my chosen carrier platform?
ShipIT 365 connects Microsoft Dynamics 365 Business Central to the carrier platform of your choice.
Connect to nShift Transsmart, nShift Ship, Sendcloud, and/or EasyPost.
An account on the carrier platform is required because ShipIT 365 is designed to use the data (carriers/service levels/pricing/..) which is sent through into the extension via the API.
Where do the transport orders obtain their data from?
Transport orders can be created based upon sales orders, sales return orders, service orders, warehouse shipments and transfer orders.
Do I still need to log on to a carrier portal?
No. The direct connection with your selected carrier(s) is provided by the carrier platform. You can book your transport and print labels directly form Business Central
Will my current carrier rates still apply?
Yes. Your current standard shipment rates charged by the carrier will still apply.
Am I provided with support?
Yes, product support is available via support@idyn.nl and support@nShift.com.
Can I cancel a transport order if I made a mistake?
Yes, if the transport order has been sent but not yet processed by the carrier you can cancel a transport order from within ShipIT 365.
Can I print and send documents along with my shipments?
Yes, all documentation relevant to your shipment can be printed together with the shipping label.
How can I track my shipments?
Upon booking a Transport order a Track and trace link will be made available on both the transport and the source document such as a sales order. These T&T links can then also be sent to your customer via e-mail.
Does ShipIT 365 support inbound parcels?
At the moment inbound shipments are not supported.
Can I enable third party billing for the shipment costs?
Yes, creating cost centers allows you to book shipments on behalf of third parties.
Can I also work with a carrier which is not available through one of the carrier platforms?
No, however, if your preferred carrier is not on the available carrier list at nShift, a request can be made to add this carrier to the portfolio of your chosen carrier platform.